Core Web App

Can you add a "No Flag" trigger and "And" operator to the workflow builder. We would like to create a trigger for when a Record is created/update AND does not have a Flag run action Create Flag (Needs Review).

The Intune integration currently does not pull the service tag field. It would be helpful to find a way to do this, even if there is a limitation on the Entra/Intune side.

It would be very helpful to be able to drag and drop folders to re-organize them. Or to at least have a browsable menu of folders instead of the flat text "structure" used to move folders now. The current process makes it very easy to lose track of where you are when scrolling through a large list of folders.

Right now I can't navigate to another folder or do anything else in the tab where I'm uploading photos. It would be nice if this action was moved to the background so I can still navigate around Hudu without opening a new tab.

It would be incredibly helpful to enhance the table functionality in Hudu's knowledge base editor. This includes: Color-coded rows and cells Column sorting Cell merging Support for inline images or icons Better HTML/CSS support for custom styling These improvements would make documentation more visually organized and easier to digest for our asset documentation at the company.

It would be nice if we could search the contents of Quicknotes

Summary: Add the ability to mark data as "anonymized" so that the real value is replaced with a configurable placeholder whenever the content is retrieved via the API or the Hudu MCP server, while the actual value remains visible in the Hudu web UI as normal. This should work in two places: as a per-field setting in Asset Layouts, and as an inline syntax in Knowledge Base articles. Part 1; Asset Layouts: In the Asset Layout editor, each field gets a new boolean setting, e.g. "Anonymize via API/MCP". When enabled, an "Anonymized value" template can be defined per field, for example: - Real value: "Anders Andersson" → API/MCP returns: "[firstname lastname]" - Real value: " anders.andersson@company.se " → API/MCP returns: "[email]" The placeholder text is fully configurable per field in the layout. Part 2; Knowledge Base articles: KB articles are free text, so a per-field toggle doesn't work there. Instead, support an inline markup syntax that pairs the real value with its placeholder, for example: ((Anders Andersson)[firstname + lastname]) Behavior: In the Hudu web UI, the article renders the real value: "Anders Andersson" Via API/MCP, the article body returns the placeholder instead: "[firstname + lastname]" This lets us write articles naturally (e.g. "Contact ((Anders Andersson)[firstname + lastname]) at ((070-123 45 67)[phone]) for access requests") while keeping personal data out of API/MCP responses. The exact syntax is open for discussion — the key is one expression containing both the displayed value and the masked replacement. API Keys are toggled with data anonymization: true/false Optional enhancements: A scope setting (anonymize for MCP only, API only, or both), since AI/MCP use cases often have stricter requirements than internal API integrations. A permission or API-key-level flag to allow specific trusted integrations to receive unmasked data. Why this matters: AI/MCP integrations: With the Hudu MCP server, asset and article data can now be passed to LLMs. We want to use this for troubleshooting and automation without exposing personal data (names, emails, phone numbers) to AI models. GDPR compliance: As an MSP operating in the EU, we must apply data minimization. Would be HUGE for our AI-journey. Maps in to AIUC-1 Controls - Domain A Expected outcome: We can flag sensitive data once — per field in layouts, or inline in KB articles — and every API/MCP consumer automatically receives masked values, while technicians working in the Hudu UI still see the real data they need.

I'd like to be able to select a picture then hold shift and select let's say the 10th picture in a folder and it selects all the pictures between them.

When adding software or other services, it would be nice to have the option of marking the license expiry date as "rolling" with a specified term. E.g. for Microsoft 365 licenses on the monthly plan, or for company mobile phones. The further option to specify a cancellation period would also be super handy.

We are looking for IT Glue password category functionality with password tags. What does this mean? We want to restrict who can create, delete, or edit a password tag, and we also want tags to appear in the table view as filter options.