Integrations

After enabling the new “Intune Integration,” we discovered that it’s not actually pulling data from Microsoft Intune, but rather from Microsoft Entra. Every Entra-registered device was synced, including those that are not enrolled in Intune.

Over time, we're leaning more and more on Hudu to be the central point for which we keep our internal knowledge as well as our customer-facing knowledge. We're starting to send out more public KB articles as well. It would be a great feature for our customers to be able to submit ticket forms in Hudu which are linked via API back to AutoTask (or other PSAs).

I want Hudini to learn from my entire documentation so I can ask questions about it. Currently, it doesn't work with specific basic information. It would be beneficial if Hudini could learn from the entire Hudu portal, not just specific articles, to enhance its functionality and provide more comprehensive support.

Currently, The HaloPSA integration pulls in devices and uses the "Inventory Number" as the Hudu Asset name. The "Device Name" would be way more useful.

Currently, when syncing NinjaOne with Hudu, locations are pulled into Hudu, but devices are not automatically associated with their respective locations. This requires manual assignment, which can be time-consuming. Requested Feature: Automatically tag devices pulled from NinjaOne to the corresponding location in Hudu during the sync process. Ensure that if a device is already linked to a location in NinjaOne, it retains that association when imported into Hudu. Provide an option to manually override this setting for each NinjaOne organization/company in case this feature is not needed for a particular organization. Use Case: Streamlines asset management by reducing manual work. Ensures devices are properly categorized under their respective locations. Reduces errors in mapping devices to locations.

Should be a minor update to the Office 365 integration - there are other endpoints for Office 365, specifically for Office 365 GCC High/Azure government - if we could choose to sync from these, that would be huge!

Create integration for contact sync from M365 GCC/(H) environments.

The asset manufacturer is not being brought over from ConnectWise Manage Integration.

Currently if a contact or a configuration is made inactive the integration does not update hudu configurations. Please allow for inactive items to be moved to the museum/archive.