Feature Requests

We have a few "weird" applications that use 60-second TOTP secrets. Currently Hudu appears to only allow 30-second secrets. It would be super nice if it would allow you to set a different interval.

Creating a Process with the new screen Capture feature is great, but it would be also helpful to have it also be able to make it into a KB if we wanted a KB instead of a process.

It would be helpful if updates made to a global process template could optionally sync or push changes to all customer-specific processes that were created from it. This would save time and ensure consistency across documentation.

We can only integrate one CloudFlare account to Hudu. As an MSP would be great if we could integrate multiple CloudFlare tenancies to Hudu. This was also requested in the comments of - https://kb.precisionit.com.au/feedback/p/cloudflare-integration

Add Copy button for URLs line, it will be very helpfull

Additional option under Network Management to have patch panel port descriptions and labeling added.

Title. I am exhausted from having to constantly tell my team "We have a process for that" only to hear "It didn't come up in search", and I'm tired of trying to search up a process I created months ago only to remember that even toggling 'Comprehensive' search on doesn't work, and I have to instead remember which company I created the process for and navigate there manually. It should not be difficult to make process titles part of the search database. I genuinely cannot imagine what train of thought led the dev team to not have this implemented from the jump.

Feature request: Allow users to define custom matching criteria for integration assets and manually created assets in Hudu. Problem: Currently, asset matching is limited to either: Matching on Asset Name when “Match assets on primary serial” is disabled Matching on Primary Serial Number & Asset Name between integration assets when that setting is enabled - this does not include manually created Assets There is no way to choose alternative matching fields or support flexible matching between manual and integration assets. Proposed Functionality: Add the ability to configure matching logic per Asset Layout or integration. Allow selection of which custom field(s) (e.g., Asset Name, Serial Number, MAC address, etc.) should be used for matching. Support distinct matching rules for manually created assets and integration-synced assets. Benefits: More flexibility for teams with mixed manual and automated asset creation Avoids unnecessary duplicates due to rigid matching criteria Supports diverse use cases (e.g., telecom, multi-site MSPs, hybrid systems) Example Use Case: A team creates assets manually and also syncs assets from Auvik and Meraki. They want to match assets based on a MAC address or custom identifier field, and not by only name and serial.

Currently, the Company Type field is not searchable when using Hudu's Comprehensive Search. This limits filtering and fast access to company records based on type, especially in large environments with many companies. Requested Functionality: Allow the Company Type field to be indexed and included in comprehensive/global search results.