Core Web App

When moving a password between folders, it would be helpful if global folders were clearly marked. For example, with the word Global, an asterisk, or another visual indicator. In larger instances, folder names are often reused, which can make it difficult to distinguish global folders from company specific folders. This improvement would help prevent passwords from being unintentionally moved to the wrong location.

Add support for assigning ownership to Knowledge Base articles, similar to Confluence and other documentation platforms. Problem Currently, Hudu KB articles lack formal ownership, making it difficult to: Identify which technician maintains specific procedures Ensure accountability for client-specific documentation Know who to contact for technical questions Manage content when technicians leave Proposed Solution Phase 1: Core Ownership Basic Functionality: Assign primary owner during article creation/editing (defaults to author) Display owner name/avatar on article pages Individual and bulk ownership transfer Filter/search articles by owner Owner dashboard showing owned articles Migration tools for existing articles UI Changes: Add "Owner" dropdown in article creation/edit form Show owner information prominently on article display Link to owner's profile/contact info Phase 2: Advanced Features Secondary/co-owner support Enhanced permissions for owners Notification system for ownership changes Approval workflows Client assignment integration Ownership analytics and reporting Benefits for MSPs For Technicians: Clear identification of subject matter experts Know who to contact for specific procedures Ownership pride improves documentation quality For Service Managers: Better visibility of documentation responsibilities Identify knowledge gaps and training needs Smooth ownership transfer when staff leave For MSPs: Improved client accountability Consistent service delivery Better knowledge retention Meet client compliance requirements User Stories As a technician , I want to own procedures I create so I'm notified of changes As a service manager , I want to see who owns procedures for proper coverage As a support tech , I want to know who to contact about specific procedures As an MSP owner , I want to reassign ownership when technicians leave Success Metrics Reduced time to identify procedure maintainers Increased procedure update frequency Improved service consistency Higher technician satisfaction Decreased duplicate procedures MSP-Specific Considerations Link ownership to client assignments Service team alignment Procedure specialisation by expertise Clear escalation paths for complex issues Priority: High - Addresses core MSP need for documentation governance and service delivery consistency.

I'd like to request the ability to add folders to the photos section. This would be useful for customers with multiple locations or multiple equipment racks on a campus.

It would be nice to be able to use conditional logic for asset layouts. For example, if a certain checkbox is checked, an additional text field could show up. If the box is not checked, the text field does not show.

We would like to request the ability to configure Just-in-Time (JIT) Access controls for Groups in Hudu. This would allow administrators to grant time-limited, scoped access to specific users or groups only when it’s needed - mproving overall security and reducing the risk of over-permissioned access.

Currently, Hudu's OTP secret fields for passwords appear to have a limit around 80 characters. Some services and security standards are starting to issue longer Base32 secrets for higher entropy and additional security measures. We are requesting the ability for OTP secret fields in Hudu password records to accept longer secrets, ideally up to 256 characters or more.

I would love to see the ability to archive photos in the photos section of Hudu. I am currently managing the photos section and unable to archive items and the only option is to delete, which is a feature also locked behind a manager role. I would like to see an "Archive" option for the "Editor" role for Photos. This would allow Editors to better manage the photos section just as they can archive articles and passwords.

Allow to select a category when creating a password. (Categories should be a custom created list in the admin center). Organize searching for passwords. Example categories. Router, iDRAC, NAS, Microsoft 365 Admin, Email Spam Filter, etc.

When creating a process template it would be very useful to be able to have subtasks that can be ticked off to complete the main task. e.g [Main Task]Set up company accounts -[Subtask]Office365 -[Subtask]Zoom etc.

I'm writing a few KB articles and am saying something along the lines of "Connect to abc and use credential xyz", then I'm creating a relation to password xyz on the article. I can't help but feel it would be great to Facebook/Twitter style type @, #, or similar, and then get a relation popup and be able to inline have a link. It would then be even better if clicking that inline link could have a popup with the credential/related information rather than navigating away (with the option to open the related link fully).