Folder level permissions
S
Soft Swallow
This only makes sense. We have a customer who only has access to their customer in Hudu. They would like to create kb articles and put them in a folder. As we cannot give them admin, and we can restrict the folder, they would need to log a ticket to have an admin set the permissions for every single file they upload or create in their KB. Being able to set permissions at the folder level just makes sense.
P
Philosophical Mockingbird
Yes, can we please be able to restrict folders to certain groups in the KB area
V
Very Armadillo
This has been requested since 2022. Does Hudu care about document security at all? This is literally a "feature" that should have been in place day 1.
Kristen W.
Merged in a post:
Bulk Restrict KB Access by Folder or by article in bulk
M
Magnificent Silverfish
A bulk tool functionality is needed to restrict KB article access by folder or by KB article in bulk. Manually editing individual articles is not scalable for larger environments.
V
Very Armadillo
The Hudu Team This is an absolutely NECESSARY feature. Frankly, this feature is probably what will determine whether we move to Hudu or not. Currently, permissions in IT Glue are horrible. We need to be able to lock down certain folders (and documents) so that certain groups can Edit and other groups can only Read. The same with passwords, etc. For example, we have a process established for how our internal tool documents are to be created and published. Unfortunately, IT Glue doesn't allow any way to prevent users from bypassing the process and just dumping documents wherever they want. Apparently, neither does Hudu.
L
Lemon chiffon Gorilla
Necessity
R
Relieved Pike
This is a must have feature for document security.
E
Estimated Sailfish
I would absolutely want to see this. It makes a lot of sense to manage internal data, some of which is sensitive
Z
Zaffre blue Perch
This would make our workflow for co-managed clients much easier.
Kristen W.
Merged in a post:
Block access to KBs at folder level
H
Hibiscus Wolf
We would like to make sure that some documents are accounted for (ie. HR) but that they are only accessible by HR.
Load More
→