Core Web App

With the new KB article editor, it would be nice to have some way to revert to having the toolbar at the top, similar to the old editor.

I love Hudu and have written so many great reviews and testimonials so it really pains me to say anything negative about it BUT... and I know this sound pathetic, I'm really struggling to use the new editor, I absolutely HATE it. Is there anyway we can get the old one back or at least have a choice of which to use. I find it so hard to use and it's honestly taking me so much more time to write documentation that it's almost unusable. Surely it's not just me?

Add a markdown editor option so users can write and edit content in markdown instead of pasting/importing/export with the current text editor.

The new editing page for articles is new, fresh, modern, cool features and all, but can we at least have the option to bring back the old toolbar?

IP access control now applies across the web app, REST API, external apps, and MCP. Right now it's all or nothing, there's no way to exclude just one of these. Ask: let admins turn IP access control on or off independently for each area, for example: mobile app REST API external apps MCP Why: some use cases, like mobile devices on cellular networks, can't reliably work within a fixed IP range. Right now the only workaround is disabling IP access control entirely, which weakens security everywhere else just to accommodate one surface.

Currently you can take pictures but once you have taken the picture there is no options for adjustments like rotate or crop. It also seems to not use the native camera controls so you loose out on the advanced photo enhancements of the phone.

The new KB article editor adds too much space between lines in bulleted and numbered lists. This makes it hard for readers to tell which lines belong together as one list versus separate items. Request: Tighten line spacing within lists so grouped items read as a cohesive list, similar to the old editor's behavior.

Turn off new text editor, how to? Maybe im just old but how and we go to the old style of editing where all my options are avaible and not popup floating items? The new clean option is not productive. Or is there an option to pin the editing options? "New text editor: We’ve updated our KB editor and all rich text fields to a more modern, block-based editor powered by TipTap. This change continues support for previous editor features plus new additions such as drag and drop, floating menus, and slash commands to make text editing easier than ever."

Turn off new text editor, how to? Maybe im just old but how and we go to the old style of editing where all my options are avaible and not popup floating items? The new clean option is not productive. Or is there an option to pin the editing options? "New text editor: We’ve updated our KB editor and all rich text fields to a more modern, block-based editor powered by TipTap. This change continues support for previous editor features plus new additions such as drag and drop, floating menus, and slash commands to make text editing easier than ever."

Documentation Approval Process workflow with associated permissions for submitters and approvers