Global KB Folder Permissions
Kristen W.
Merged in a post:
Ability to restrict global knowledge base
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Kaveh S.
Would be good if we could restrict some content in the global knowledge base the same way we can restrict companies to certain groups. If we can do this at a folder level in the knowledge base that would be super.
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Todd Maddex
As I was reviewing adding a client to their own portal, I saw that if no folders exist in the client's company KB folder, it suggests adding our main Standard Operating Procedures folder (the only top level folder in our Global KB ). It would be epically bad if one of our administrators accidentally shared this global SOP folder to one of our clients if they were not paying attention. I need my techs to be able to see this folder, obviously, but NOT be able to share it outside of our company. Is there any way to accomplish this? Again, the folder permissions and functionality seems to be majorly lacking for Hudu.
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MIke Oliver
Yes I also agree, this is a pretty standard requirement.
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Kevin L.
It would be nice to have folders such as a Finance folder, Operations folder, HR folder, etc within the root of the Global KB. Then we could use Groups to assign permissions. For example, members of the Finance group would have access to the Finance folder.
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Rob W.
Yep this is what I was hoping the permissions update included; I was a little sad to see that it wasn't. I do appreciate all of the new changes we have received, but this feature would be very helpful.
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Aaron A.
Agreed. We need the ability to hide some folders from a user or users. This allows management to share documents that other employees cannot see.