Surface inactive Autotask Configuration Item cards in Hudu using the field from the Autotask API. Ideally, remove inactive cards entirely or present the option

When a Hudu Asset has a linked Autotask Configuration Item, there is currently no way to tell from the Hudu UI whether that CI is active in Autotask. This becomes especially problematic when multiple CIs are linked to a single asset.

The Autotask integration card displays CI data but does not expose the field from the Autotask API. When multiple cards exist on an asset, they appear identical in the UI — there is no visual indicator of which CI is active or retired. Compounding this, the Autotask CI ID is only accessible via a mouseover menu and cannot be copied, making manual lookup in Autotask tedious.

Display the Autotask Active status (sourced from the field in the Autotask API) on the integration card — ideally with a clear visual indicator (e.g. a badge or label). For cases with a single CI, this would immediately surface if a linked CI has been retired. For multiple CIs, it allows quick identification of the current one without leaving Hudu.

- The ideal end state would be to suppress inactive CI cards entirely — if a CI is inactive in Autotask, it adds noise without value on the Hudu asset. Showing the active status label is a good first step; hiding inactive cards entirely would be the preferred outcome.

- A clickable link to open the CI directly in Autotask would significantly improve this workflow — we believe a separate request exists for this, but it's worth noting as a related pain point.