Add Nickname as a Filterable Field in the Companies API and pull Nickname field for CW Manage companies in CW Manage integration
O
Okay Grouse
When using the Hudu API to retrieve company details, it is currently only possible to filter companies by fields such as name, phone number, website, city, state, URL slug, integration ID, or updated time frame. This creates a problem because company names are not guaranteed to be unique.
In many environments, the Nickname field is unique and is commonly used to map companies between Hudu and external systems such as ConnectWise Manage, where the Nickname directly corresponds to the CompanyID.
To support reliable and consistent integrations, the Hudu API should:
- Expose the Nickname field as a filterable parameter when querying companies
- Allow API requests such as “get company by nickname”
- Return deterministic results even when company names are duplicated
This would significantly improve API usability and reduce integration errors for MSPs relying on external system mappings.