Tagging for knowledge base
in progress
A
Abstract Crawdad
Having a folder structure for the knowledge base is cool, but more often than not, articles fall under multiple categories.
It would be nice to be able to enter tags on articles which could be used to search and or sort them. When entering tags, Hudu would autocomplete as you type to help you pick either administratively defined tags or custom tags added by others.
#kb #qualityoflife #organization
Kristen W.
Merged in a post:
Document tags
I
Intact Zebra
Being able to add "metadata" to a document with a tagging system would be amazing for searchability so we don't have to add every key word to the KB name.
Kristen W.
updated the status to
in progress
Kristen W.
Merged in a post:
Ability to add Tags to KB's
R
Rainy Ox
B
Beige Canid
Is there any progress on this feature request? This would be incredibly helpful!
E
Electronic Owl
Yes Please, would help techs find relevant articles.
P
Preferred Cricket
This is needed for quicker resolution and tracking cross-client issues.
I
Intact Parakeet
This would be a great feature.
S
Selective Dragonfly
An essential KB feature that should have been implemented a long time ago. Hope it will be soon🤞🏻
O
Old lace Warbler
I'm surprised this hasn't been implemented after at least 4 years of suggestion. Would be such a useful feature that honestly should have been built in from the start.
P
Principal Bee
+1 this would be incredible QoL feature.
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