Sync Knowledge Base Articles to HaloPSA
in beta
Kristen W.
marked this post as
in beta
C
Cinnabar Butterfly
Kristen W. Thank you Kristen!
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Philosophical Planarian
Kristen W. We're excited to get into this! Thanks, Kristin!
N
Nutmeg Pigeon
Kristen W. Glad to see this in Beta. We originally imported all of our Hudu KB's into HaloPSA and now the Hudu KB's have been somewhat abandoned when updates are made. I would love to see this sync be able to match up articles and deal with conflicts like this so we can retain article relationships in Hudu rather that wiping and re-importing.
M
Maroon Echidna
Hi Halo team, any ETA on release for this? We're really looking forward to this.
M
Maroon Echidna
*Hudu team:D
D
Developing Turtle
The Hudu Team is there by chance a fun update story on the progress. Is this a great power within our grasp?
Kristen W.
Developing Turtle: It's in QA now...barring any big issues, should be included in the next major release.
T
Tame Halibut
This is excellent. Really excited for this feature. It will save us a lot of time.
C
Confidential Cricket
Would be great for this to also open up for SuperOps and other tools to sync
I
Inclined Pinniped
Really excited for this feature! This is super necessary to have as we need at a minimum our global kbs to sync to halo. Would also be super nice to have client kbs in halo as well. Might need a way to limit what kbs users can see through halo portal, but we should be able to take care of that in halo with permissions.
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Lapis lazuli Kangaroo
We woluld love that as well. It's not bad for copy/paste to create. but then you have to remember or make a note to update both systems in the future if there is a change.
Kristen W.
marked this post as
in progress
C
Conceptual Swordfish
Yes please!
The Hudu Team
marked this post as
in review
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