External Portal Asset Layouts
T
Technical Swallow
In Hudu, the internal asset layout and the external client portal are designed differently, which can result in discrepancies in how asset information is displayed. Internally, asset layouts can be customized to show multiple columns of data, providing a comprehensive view of each asset. However, the external portal, by default, displays assets in a more simplified manner, often showing only the name field.
To enhance the information visible to clients through the external portal, if you can could customize the portal and configure the specific data shared.
This customization should be done within each client space, allowing you to tailor the external portal to display additional asset details as needed.
By adjusting these settings, you can provide your clients with a more detailed view of their assets, aligning the external portal's display more closely with your internal asset layout.
Kristen W.
Merged in a post:
Portal show fields in lists (from asset layout)
O
Orange Cuckoo
Currently fields in asset layouts can be shown in lists. However, those fields are not shows in lists when viewed on the client portal. Please allow the fields that are shown in lists to also be shown on the client portal side.
Kristen W.
Merged in a post:
Shared Portal (customer view) Assets
F
Forthcoming Albatross
In the customer 'External Sharing' view of an asset, their asset list only shows the the Hudu primary 'name' field. We should be able to earmark other fields that we include in our lists to the customers' view as well. Not all the same, only specific ones that we wish to display. In some assets we actually use the Hudu primary field as a drop down of category, then subsequent fields are the actual descriptive name. Other assets especially ones pulled from integrations are a real mess and we can't even expose it to an end customer. Example attached.
Kristen W.
Merged in a post:
Portal Views
Z
Zucchini green Gorilla
Need the ability to show columns on asses/applications in the client portal. having to click on each asset or application just doesnt make sense
P
Philosophical Planarian
Zero traction on this. Bummed.
J
Jacinth Clownfish
Our customers are also unsatisfied with the portal. If we don't add the location to the asset name, it's an absolute mess.
W
Whole Puma
The client portal needs a lot of TLC. My customers complain frequently acout the lack of functionality and navigation.
E
Eldest Raccoon
That would be great. The general customizing for the external portal would be very helpful.
F
Forthcoming Albatross
welcome to Hudu, we have been complaining about this issue since 2020. the customer facing portal is weak at best.
S
Surprising Quail
I wish this was a thing! Sometimes our customers want to audit their own inventory, what they're getting charged for, and having to click on each asset to review information about each one doesn't cut it!
C
Curious Viper
Need ability to show colums
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