Secure Password Requests
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Michael S.
It would be nice if we could create an asset entry in Hudu and then instead of sharing a password with the client, send them a password request. For example, if we are managing the company internet service on behalf of the company and need credentials to access that, we could send a request to the client and they could securely enter it into the form which would update the "Internet Service" asset credentials. This would prevent the credentials from being shared over non-encrypted email or over the phone. I would like this to be a different option than sharing passwords normally, because I don't want shared passwords to be able to be edited by the client unless enabled. It would be bad if they could change passwords that are shared with them without permission. Versioning for this would be important.
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Avner C.
Would be awesome!
Adam Miller
Would be awesome if the user could also submit attachments as well - great for onboardings and initial credential gathering
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Lee Huck
Please Hudu, this is a major omission in the software piece, we shouldn't need to use other software to request info securely from our clients... this is bread and butter work for MSP's and this would really add to the product :)
Kristen W.
Merged in a post:
Request Password from clients/users securely
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Sam A.
Hudu has an option for sharing a password externally. We need the opposite of this too please like onetimesecret.com where we can send a link to clients and capture their password
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Benjamin B.
Still waiting on this from HUDU, using bitwarden for the time being but this would be far nicer to have integrated...
Rubin Bennett
This came up today in our MSP as a needed feature - we needed to collect a user's credentials so we could log in to an asset as them for diagnostics. We routinely rap users knuckles for emailing credentials and this would give them an acceptable method for sending us creds when needed (and only when prompted).
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Alex Beauchamp
Good discussion on Reddit here about how to implement and use a feature like this: https://www.reddit.com/r/hudu/s/Ew5zNJXe8a
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Jason L.
+1 This would be super helpful!
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Tom H.
Like others, I came across this request after thinking many times this would be a great feature. Please add a way to request passwords!
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Kenny K.
Found this from google trying to find the Hudu feature! ☝
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