Option for co-managing with internal IT
complete
M
Midnight blue Cheetah
In cases where an MSP co-manages a company/infrastructure with an internal IT department, it would be great if there was a user permissions level/option that easily accommodated this and that would confidently restrict them to having access to only their company (and optionally global items).
There is another feature request titled "Group and Company Restrictions" which essentially covers this. Basically the ability to specify what they're allowed to see, with an implicit deny-everything-else, instead of implicit allow with certain restrictions specified.
Another potential way to implement this could possibly be to have a portal user that could be given modify permissions for an additional charge, as portal users are already limited to single companies.
The Hudu Team
complete
In Hudu 2.1.5.10 :)
B
Brick red Platypus
Cost = How about 50% the cost of an additional user?
The Hudu Team
in progress
X
Xanthic Lungfish
The Hudu Team: Awesome! Can't wait till this is released!
G
Gray Hornet
The Hudu Team: Thank you! We are super keen for this feature :)
T
Tight Lemming
YES!! We need this.. We are onboarding a co-managed IT client now and this makes us using Hudu to collaborate with out client not an option!
V
Vermilion Caterpillar
I would like to see this as well. The problem with the portal view is it's too limited for internal IT or tech savvy people.
J
Jade green Anglerfish
In general would love to see implicit deny on everything
T
Tight Lemming
Jade green Anglerfish: I feel that that feature should be revered.. It should be asking what do you WANT to give access to not want don't you.
J
Jade green Anglerfish
Tight Lemming: That's what an implicit deny is, by default there's no access until you explicitly give them access.