Requested Functionality:

Add support for custom branding (e.g., upload company logos).

Allow formatting changes such as colors, fonts, and layout adjustments.

Include an option to optimize or format emails differently for desktop and mobile devices.

Use Case:

Customizing alert emails would allow organizations to match their brand identity, present information more clearly, and ensure alerts are easy to read across all devices. This is especially useful for MSPs managing multiple clients who want consistent, professional communication.