Company KB into Client Portal | Core Web App

Company KB into Client Portal

Zaffre Dinosaur

Ability to share Company's specific KB into Client Portal without the need to globalize all the entries.

October 10, 2022

Petite Pike

I think you can do this already - you just have to put them in a Client Folder first?

Major Macaw

Petite PikeNo you can't. As workaround you can copy that client specific KB to a new customer folder in Global KB but that beats the purpose of creating specific KB to specific customer

Major Macaw

Scratch that, i'm stupid. You're right you can already do this from the 'Share articles' menu