Add ability to link Central KB articles to Company KB. | Core Web App

Add ability to link Central KB articles to Company KB.

Jason P.

Add the ability to publish a Central KB article and link it directly to one or more companies, such that the article appears in their local KB and is fully searchable from within that company’s context.

3 days ago

James S.

This would be amazing. We have several companies that utilize similar applications. The techs might miss a central KB if they are searching within the company. This would also allow us to only have to write and maintain one article. Using a template to copy and paste creates more assets and things to keep up with when things change.