F
Forthcoming Albatross
Need advanced access for end customers that own multiple 'companies' and co-managed IT clients. Something like the Spectator license. (Why is spectator license the same cost as a full blown editor or admin?) The external portal doesn't cut it with it's many limitations and I am going to list those here it's already been done in this roadmap.
In my attempts to use Spectator for a partner or end customer, it has major issues.
  1. Overwall this license treats the user as one of our internal users.
  2. Users are added to a default group automatically, you have to go back and remove it after created a group for just their companies and needed restrictions.
  3. the user is able to see in their dashboard the global stats, quality dash, and integrations!
  4. since these end customers are coming from multiple locations, we either need unique IP restrictions for them or ability to remove our global IP restrictions from the portal for this level access or lower.
  5. Global KBs that you have published for viewing to all customers, don't work if you restrict Global KB access.
I am sure there are other issues I could spend more time to uncover.
The ability to see photos, racks, networks, all of our same views in custom assets and all their relationships and asset content change log is what we want these advanced end customers to also see.