Separate Alerts for Specific Asset Types and Companies
in review
E
Extensive Crab
The ability to create different alerts for separate companies and asset types would be incredibly powerful.
For example, a contact expiration alert being distinct from a backup verification alert. On top of that, being able to have both of those assets alert differently for separate companies. Right now, all those assets and more are treated as one when creating an alert.
The attached image shows how this could work. When "Alert for only Asset Expiration" is selected, drop down menus could appear for "Asset Type" and "Company." Then you could either leave them set to all, or choose something specific.
Our use case would be to utilize webhooks to generate Zendesk tickets specific to the asset and company automatically. This would allow us to automate the process of creating different kinds of tickets and save us a lot of time.
C
Coral reef Parakeet
+1 Would love to see more granularity on what we get alerts for.
Kristen W.
Merged in a post:
Cutomizable Expiration Types and Alert Types
M
Misty rose Capybara
Feature Request for Expirations in Hudu
Expand Expiration Types:
Current expiration types available in Hudu (found in Dashboard > Admin > Expirations) are:
Any
Domain
SSL Certificate
Warranty
Article Expiration
Other
Request: Add the ability to create custom expiration types to better fit unique organizational needs.
Integrate Custom Expiration Types with Alerts:
In Dashboard > Admin > Alerts, allow the newly created custom expiration types to be selectable when creating alerts.
Benefit: Users can set specific alerts for custom expiration types, improving organization and tracking within Hudu.
Overall Impact:
This enhancement would greatly improve the ability to organize and track items in Hudu efficiently.
Kristen W.
marked this post as
in review
Kristen W.
Merged in a post:
Filter Expiration Notifications / Alerts
O
Olive Bovid
Can we add an option to filter email notifications or alerts for expirations for each company? Right now it seems we can only setup email alerts for all expirations, regardless of company. We would like to be able to separate and send expiration alerts to different email addresses depending on company.
Kristen W.
Merged in a post:
Create expiration alerts for specific asset type.
C
Continental Stork
When creating alerts please allow us to select a specific asset type. We would like to create individual alerts for different departments or technicians depending on the type of asset the expiration is connected to.
Kristen W.
Merged in a post:
Granular Alerts on Asset Types
A
Azure Kite
Allow the option to set a specific alert thresh hold on certain asset types. For example a phone system expiring, a firewall license.
Allowing to cut through the noise of all other asset types and see the critical information.
R
Registered Bobcat
Yes agree. Can we drill down to allow us to alert on a specific Asset type, rather than all Assets? This would be a great improvement.
W
Warm Bison
I agree with Brandon's comment. Currently I have to have all alerts go to me and then I have to forward them to the correct groups.
S
Silky Finch
I agree that this would be perfect if we could choose a specific asset such as the RFC to generate a ticket in CW when a RFC was created or changed.
C
Complex Amphibian
yes. PLEASE!
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