Separate Alerts for Specific Asset Types and Companies
in progress
E
Extensive Crab
The ability to create different alerts for separate companies and asset types would be incredibly powerful.
For example, a contact expiration alert being distinct from a backup verification alert. On top of that, being able to have both of those assets alert differently for separate companies. Right now, all those assets and more are treated as one when creating an alert.
The attached image shows how this could work. When "Alert for only Asset Expiration" is selected, drop down menus could appear for "Asset Type" and "Company." Then you could either leave them set to all, or choose something specific.
Our use case would be to utilize webhooks to generate Zendesk tickets specific to the asset and company automatically. This would allow us to automate the process of creating different kinds of tickets and save us a lot of time.
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Kristen W.
updated the status to
in progress
Kristen W.
Merged in a post:
Alerts by asset layout and include fields in webhook payload
D
Dynamic Locust
As it suggests, it'd be great to trigger alerts based on the asset layout type when adding custom layouts on top of the default ones.
Even as a simple implementation of the webhook with a uniform payload including the current variables together with the asset layout name and field name : value pairs in JSON format would allow logic to apply down the line.
K
Kryptonite green Marmot
It would be great to have this feature implemented. In particular, alerts for warranties linked to specific companies would be very useful.
Ideally, certain warranty alerts could be directed to specific teams rather than being sent to all users, ensuring the relevant teams are notified and can take the appropriate action
B
Bastille Llama
This is a must. We have some alerts that should be going to our Support team that are currently going to our Sales team because there is not enough granular separation between asset types.
Kristen W.
Merged in a post:
Expiration List Alerts by Company
E
Encouraging Lobster
Instead of the Expiration list generating across all clients, alerts should be generated by client. This would allow for improved filtering and the ability to generate recurring alerts for targeted clients, or ticket generation that is client specific.
C
Coral reef Parakeet
+1 Would love to see more granularity on what we get alerts for.
Kristen W.
Merged in a post:
Cutomizable Expiration Types and Alert Types
M
Misty rose Capybara
Feature Request for Expirations in Hudu
Expand Expiration Types:
Current expiration types available in Hudu (found in Dashboard > Admin > Expirations) are:
Any
Domain
SSL Certificate
Warranty
Article Expiration
Other
Request: Add the ability to create custom expiration types to better fit unique organizational needs.
Integrate Custom Expiration Types with Alerts:
In Dashboard > Admin > Alerts, allow the newly created custom expiration types to be selectable when creating alerts.
Benefit: Users can set specific alerts for custom expiration types, improving organization and tracking within Hudu.
Overall Impact:
This enhancement would greatly improve the ability to organize and track items in Hudu efficiently.
Kristen W.
updated the status to
in review
Kristen W.
Merged in a post:
Filter Expiration Notifications / Alerts
O
Olive Bovid
Can we add an option to filter email notifications or alerts for expirations for each company? Right now it seems we can only setup email alerts for all expirations, regardless of company. We would like to be able to separate and send expiration alerts to different email addresses depending on company.
Kristen W.
Merged in a post:
Create expiration alerts for specific asset type.
C
Continental Stork
When creating alerts please allow us to select a specific asset type. We would like to create individual alerts for different departments or technicians depending on the type of asset the expiration is connected to.
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